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Frequently Asked Questions

How do I keep track of routine maintenance?

Keep a maintenance schedule. Doing so helps you plan for services that prolong the life of your vehicle, reduce vehicle failures, and gain you peace of mind. If you'd prefer, we can maintain the schedule for you.

How often should I get my oil changed?

For a long time and sometimes still today, standard practice at many lube shops is to suggest oil changes every three months or 3,000 miles. In order to know when the best time to get your oil changed is, check the owner’s manual of your specific model for manufacturer-recommended intervals.

When do I need to replace my belts and hoses?

If you can see cracks in your belts, it is time to have them replaced. We recommend replacing your belts and hoses at least every three to four years. If your hoses look swollen or soft that could be an indicator that they need to be replaced. However, hoses can deteriorate on the inside and if this happens there is no visual evidence that the hose needs to be changed.

What parts should be replaced at what intervals?

Your owner’s manual provides all necessary information regarding what parts to replace and when to do it. Read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements. If you have questions about warranties, please contact us.

What should I do to get the best service experience?

- Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary. - Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins. - Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment. - Make sure the shop has your contact information readily available, so that you can be reached as soon as possible.

How do I know when I need a tune up?

You may notice your vehicle starts to run rough or the check engine light may come on. Each vehicle has a different manufactures recommendation for when a tune up is needed. You can check your owner's manual or stop in and we can help you determine if it's time for a tune up.

What do I do if my vehicle starts to over heat?

Once you notice your vehicles temperature is starting to climb, it is best to take immediate action. First thing you should do is turn off your AC if you have it on and find a safe place to pull your car off the road. Do NOT attempt to remove the radiator cap or check any of the hoses. It is very dangerous to do this under these conditions, and you are likely to get severely burned. A car that has over heated can cause massive damage, very quickly. This is why it is important to pull off the road as soon as you safely can and have your vehicle towed to an autoservice shop for an inspection.

My brakes make noise when I engage them. Is this an issue?

If your brakes make a grinding or squeaking noise, it normally means your brake pads are worn out and need to be changed. It is always best to have any noise your brakes make looked at by a professional technician to make sure it isn't a safely issue.